Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopShipping Areas:
We ship to all 50 states in the United States and internationally.
Processing Time:
Orders are processed within 1-2 business days after payment confirmation. Processing may take longer during holidays or promotional periods.
Delivery Time:
United States: 5-10 business days via standard shipping.
International: 7-15 business days (delivery times vary by destination and customs processing).
Shipping Methods:
Standard Shipping (free for orders over $50 within the US).
Expedited Shipping (available at checkout for an additional fee).
Shipping Costs:
Free shipping on orders over $50 within the US.
International shipping costs are calculated based on destination and order weight, displayed at checkout.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the carrier’s website.
Customs and Duties:
For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the product price or shipping cost.
Eligibility for Returns:
Items must be unused, unworn, and in their original condition with all tags attached.
Returns must be requested within 14 days of receiving the item.
Proof of purchase (order number) is required for all returns.
Non-Returnable Items:
Items that have been worn, washed, or damaged by the customer.
Items without original tags or packaging.
Final sale items (clearly marked as non-returnable).
Return Process:
Log in to your account and visit the “My Orders” page to initiate a return.
Pack the item securely in its original packaging.
Ship the item to the following address:
Address: No. 196-2, Xiangxue Avenue West, Guangzhou, China
Attn: MOMO Clothing Returns Department
Once we receive and inspect the returned item, we will process your refund or exchange within 3-5 business days.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return packages.
Exchanges:
If you need a different size or color, please initiate a return and place a new order. Exchanges are not processed directly.